Terms of Use
1. About these terms
These Terms of Use explain how you may use The Solo Gent website at www.thesologent.com. By using the website, you agree to these terms.
The website is operated by The Solo Gent, trading as The Solo Gent (“we”, “us” and “our”). Our address is Suite A, 82 James Carter Road Mildenhall Bury St Edmunds IP28 7DE UK and our contact email is info@thesologent.com. If applicable, our company number is TBC and VAT number is TBC.
If you buy something from us, our separate Terms and Conditions of Sale also apply to your purchase. Our Privacy Notice explains how we use personal information.
2. Using the website
You may use the website to browse our products and content, contact us, and place orders. You agree to use it lawfully and in a way that does not interfere with the website or other users.
You must not attempt to gain unauthorised access to the website or its systems, introduce malicious software, or use automated tools in a way that disrupts the website. You must not use our content, branding or product listings to mislead others into thinking that you represent The Solo Gent.
3. Accounts
If the website allows you to create an account, you must provide accurate information and keep your login details secure. Please tell us promptly at info@thesologent.com if you believe someone has accessed your account without permission.
We may suspend access to an account where reasonably necessary to protect the website, investigate misuse or comply with the law. We will not use this section to remove your statutory rights concerning an order.
4. Product and outdoor information
We aim to keep product information accurate and up to date. Product availability, prices and specifications may change. A purchase is governed by the information presented during checkout and our Terms and Conditions of Sale.
Articles, packing lists and other outdoor guidance on the website are general information. Conditions, access rules and equipment needs vary by location, season and weather. Before a trip, check current forecasts, local rules and the instructions supplied with your equipment.
5. Reviews and other submissions
If you submit a review, comment, photograph or other content, it must reflect your genuine experience and must not be unlawful, abusive, misleading or copied from someone else without permission. If you received an incentive or have a connection to the product or business, you must disclose it.
You retain ownership of content you submit. You give us permission to display it on the website and in The Solo Gent’s related marketing, with reasonable edits for formatting, for as long as you allow us to use it or the law permits. Contact info@thesologent.com if you want to ask us to remove your content.
We may moderate submissions under a published review policy. We will not create fake reviews, hide a review merely because it is negative, or present reviews in a misleading way.
6. Intellectual property
The website’s text, graphics, logos, photographs and design belong to us or our licensors unless stated otherwise. You may view the website and save or print reasonable extracts for personal use. Any other copying, republication or commercial use requires permission from the relevant rights holder.
7. Links to other websites
The website may link to third-party websites. These links are provided for convenience. We do not control those websites or their content, and their own terms and privacy notices may apply.
You may link to our homepage in a fair and lawful way that does not suggest we endorse you. Please do not frame our website or present its pages as part of another website without our permission.
8. Availability and security
We work to keep the website available and secure, but may need to suspend access for maintenance, updates or events outside our reasonable control. Please take sensible precautions when using any website, including keeping your device and software up to date.
9. Privacy and cookies
We handle personal information as described in our Privacy Notice at https://thesologent.com/privacy-policy/. Information about cookies and similar technologies is available at https://thesologent.com/cookie-policy/. Where consent is required, we will ask for it through the website’s cookie controls.
10. Our responsibility
Nothing in these terms limits or excludes liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.
We are responsible for foreseeable loss or damage caused by our breach of these terms or failure to use reasonable care and skill. We are not responsible for loss that was not foreseeable when you began using the website. These terms do not change your rights under our Terms and Conditions of Sale.
11. Changes to the website or these terms
We may update the website and these terms from time to time. The updated terms will apply to your use of the website from the date they are published. Changes to these Terms of Use will not retrospectively change the terms of a purchase you have already made.
12. Governing law and contact
These terms are governed by the law of the UK nation in which you live. You may bring proceedings in the courts available to you under applicable law.
For questions about the website or these terms, email info@thesologent.com or write to Suite A, 82 James Carter Road Mildenhall Bury St Edmunds IP28 7DE UK.
Last updated: 24/09/2026